Difference between revisions of "Help"

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(Removed email references and updated the vhost response)
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== #Help : The Chat4All IRC Help Channel - Help-ops (%) are here to help you ==
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== #Help : The Chat4All IRC Help Channel - Help-ops (%, @, &, ~) are here to help you ==
<nowiki>#Help is our main supportchannel.</nowiki>
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<nowiki>#Help is our main support channel.</nowiki>
 
Here you will find our staff and other helpers available to help you.<br />
 
Here you will find our staff and other helpers available to help you.<br />
  
You can identify an helper by the %-sign infront of his/her name. This indicates the user is a HalfOp or HelpOp. The HelpOps and Operators (which can be identified by the @-sign in front of their name) are there to help you.<br />
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You can identify an helper by the % sign infront of his/her name. This indicates the user is a HalfOp or HelpOp. The HelpOps and Operators (which can be identified by a @, & or ~ sign in front of their name) are there to help you.<br />
  
You can also use our ChannelBot WatchdoG to get support. Just type a question-mark followed by the one-word query you wish to learn more about.
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You can also use our ChannelBot WatchdoG to get support. Just type a question mark followed by the one word query you wish to learn more about.
 
For instance:<br />
 
For instance:<br />
  ? vhost<br />
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  ? vhost
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would have WatchdoG respond with:<br />
 
would have WatchdoG respond with:<br />
  [WatchdoG:#help] vhost == Please send your request to vhost@chat4all.org (include your nickname),  
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  [WatchdoG:#help] vhost == A Vhost is a Virtual Host . If you want to request one, you can type /msg HostServ REQUEST <br />ident@your.vhost.here . The ident can be max 9 characters and is optional. For detailed information regarding vhosts, including <br />request requirements, read http://wiki.chat4all.org/index.php/Vhost -- Voor Nederlandse info, typ: ? vhost-nl
the format is <nickname> <ident>@<hostmask> (Only for registered nicks.  
 
Please use an ident shorter than 10 characters.)
 
  
If out bot can't help you, try emailing your question to questions@chat4all.net. Or send one of the halfops a memo (/msg memoserv help) This is only for registered users with [[Nickserv]]!
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If out bot can't help you, you may open a support ticket via our [http://support.chat4all.net Support Center]. Or send one of the halfops a memo (/memoserv help) This is only for registered users with [[Nickserv]]!
  
Please do not [[idle]] in our help-channel. Once you've received an answer, please leave our support-room.
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Please do not [[idle]] in our help channel. Once you've received an answer, please leave our support room.

Revision as of 05:53, 6 December 2010

#Help : The Chat4All IRC Help Channel - Help-ops (%, @, &, ~) are here to help you

#Help is our main support channel. Here you will find our staff and other helpers available to help you.

You can identify an helper by the % sign infront of his/her name. This indicates the user is a HalfOp or HelpOp. The HelpOps and Operators (which can be identified by a @, & or ~ sign in front of their name) are there to help you.

You can also use our ChannelBot WatchdoG to get support. Just type a question mark followed by the one word query you wish to learn more about. For instance:

? vhost

would have WatchdoG respond with:

[WatchdoG:#help] vhost == A Vhost is a Virtual Host . If you want to request one, you can type /msg HostServ REQUEST 
ident@your.vhost.here . The ident can be max 9 characters and is optional. For detailed information regarding vhosts, including
request requirements, read http://wiki.chat4all.org/index.php/Vhost -- Voor Nederlandse info, typ: ? vhost-nl

If out bot can't help you, you may open a support ticket via our Support Center. Or send one of the halfops a memo (/memoserv help) This is only for registered users with Nickserv!

Please do not idle in our help channel. Once you've received an answer, please leave our support room.