Revision as of 14:25, 26 January 2011

On this page you can find answers to questions you may have. If the answer to your question is not listed here, then please open a ticket on our support portal.

Generic Questions

Is having a chatroom at Chat4All free?

Yes, having a chatroom at the Chat4All IRC Network is absolutely free! You don't even have to place a banner or put up with advertising. However, having a banner or a short line on your website, indicating that you have your chatroom on our network is more than appreciated. :-)

Why can your applet be used free of charge?

Other applets, such as www.javirc.com are usually not free of charge. Our chatnetwork offers server side access. You can access our network with different kinds of client side software. That software is not created by us, and thus the creator of that software is free to ask money for it. However there are for example previous versions of javirc available which are less pretty, yet free. On the other hand, we do offer a webchat through our site. Also, free of charge.

My firewall software shows an alert every time I enter your network. Why is that?

To keep our network clean of possible hackers, we check certain ports when a client connects to our network. These ports are usually used by people who use (open) proxies to enter the chat through someone else's computer without that person knowing it. People who have these open ports will not be allowed on our network. The alert is harmless when it comes from one of our IRC server addresses:

• 217.172.170.241 (our European eu.chat4all.org server)
• 69.64.52.243 (our American us.chat4all.org server).

Can I become an operator in your Chat4All channels?

Operators for our own rooms are appointed by invitation only. To become an operator in someone else's room, you will have to ask there. However, generally asking to become an operator (generally known as 'op-begging') somewhere is considered rude, and may result in getting kicked, or even banned from that chatroom.

Can I become an IRC-Operator or NetAdmin on Chat4All?

No, and people who ask (or even beg) to become an IRC Operator will not even be considered in case such position comes available. IRCOps are considered by invitation only. To become one, you will need to positively catch our attention; be friendly, helpful to others and be knowledgeable of the workings of IRC and our network in particular. And even then there is no guarantee you will be asked. Just have a good time, enjoy the chat.

It takes minutes to get connected, why is that?

You are probably behind a router or a firewall, which is blocking the TCP 113 port which is used for IdentDaemons. Open/forward this port in your router/firewall and you'll find that the access time is vastly improved.

Can I advertise my chatroom on your network?

Definitely not. Advertising your chatroom in other chatrooms on our network is considered rude and thus not allowed. Would you want others to advertise their chatrooms inside your chatroom? Most likely not.

However, we do have one exception to this rule: our channel #chat4all. This channel is, to a certain extent, created specifically for promotion of your own channel.

Can I advertise my IRC server or network on your network?

Definitely not! If you own an IRC server, or you are a staff member on another IRC server/network and you advertise your services on our network, we will consider this spam and you will risk being permanently banned from our network and have your network's addresses spamfiltered.

How can I hide my IP or hostname?

We already mask your IP/Hostname to a certain extent by masking the last octet/part. However, for registered users we also provide custom hostmasks through a Virtual Host, also known as a Vhost. Visit the vhost page for a detailed explanation and how to request a vhost.

Why doesn't the NickServ confirmation code work?

When you register your nickname through NickServ, you get an e-mail with a confirmation code The E-mail will look somewhat like this:

Subject: Nickname Registration (YourNickname)
From: registration (AT) chat4all (DOT) org
Content:
----
Hi,

You have requested to register the following nickname YourNickname.

Please type " /msg NickServ confirm 50m3c0d3h3r3 " to complete registration.

If you don't know why this mail is sent to you, please ignore it silently.

PLEASE DON'T ANSWER TO THIS MAIL!

chat4all administrators.

of course the confirmation code will be different ;)
So, just follow the instructions, copy the entire line

 /msg NickServ confirm 50m3c0d3h3r3

to your chatwindow to confirm your registration.

You should now get a Notice-Message from NickServ again, this time stating that the registration has been completed:

NickServ : Nickname YourNickname registered under your account: *your@*.host.name
NickServ : Your password is YourPassword - remember this for later use.

If, however, you get a different message, stating that the giving confirmation code was incorrect, then you should check for errors in your typing, perhaps you misjudged a zero (0) for an 'O'-character or a capital i for a lowercase L. The code is case-sensitive.
The best way to prevent typos is, to select the line from your E-mail, copy it (by holding down the CTRL-key and pressing the 'c'-key), and paste it in your chatwindow (by holding down the CTRL-key again and pressing the 'v'-key).

Also make sure you are not copying the double quotes that are around the confirmation line. Commands always start with a /