Difference between revisions of "EN/FAQ"

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(New page: On this page you can find answers to questions you may have. If the answer to your question is not listed here, then please open a ticket on our [http://support.chat4all.net support portal...)
 
(Restructured the F.A.Q. and reworded some questions/answers)
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=Generic Questions=
 
=Generic Questions=
  
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*Q: Is having a chatroom at your network (chat4all.org) free? <br /><br />A: Yes, absolutely free... you don't even have to place a banner or put up with advertising. But a banner or a short line indicating that you have your chatroom with our network is more than appreciated. :-)
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== Is having a chatroom at Chat4All free? ==
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Yes, having a chatroom at the Chat4All IRC Network is absolutely free!
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You don't even have to place a banner or put up with advertising.  
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However, having a banner or a short line on your website, indicating that you have your chatroom on our network is more than appreciated. :-)
  
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== Why can your applet be used free of charge? ==
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Other applets, such as [http://www.javirc.com www.javirc.com] are usually not free of charge.
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Our chatnetwork offers server side access. You can access our network with different kinds of client side software. That software is not created by us, and thus the creator of that software is free to ask money for it.
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However there are for example previous versions of javirc available which are less pretty, yet free. On the other hand, we do offer a [http://www.chat4all.net/eng_homepage.html webchat through our site]. Also, free of charge.
  
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*Q: But other applets, like [http://www.javirc.com www.javirc.com] are not free of charge. Why is that? <br /><br />A: Our chatnetwork offers server side access. You can access our network with different kinds of client side software. That software is not created by us, and thus the creator of that software is free to ask money for it. <br /><br />However there are previous versions of for example javirc available which are less pretty, but are free. On the other hand, we do offer a [http://www.chat4all.net/eng_homepage.html webchat through our site]. Also, free of charge.
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== My firewall software shows an alert every time I enter your network. Why is that? ==
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To keep our network clean of possible hackers, we check certain ports when a client connects to our network. These ports are usually used by people who use (open) proxies to enter the chat through someone else's computer without that person knowing it. People who have these open ports will not be allowed on our network. The alert is harmless when it comes from one of our IRC server addresses:
  
  
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*Q: My firewall software shows an alert every time I enter your network. Why is that? <br /><br />A: To keep our network clean of possible hackers, we check certain ports on connecting computers. These ports are usually used by people who use proxies to enter the chat through someone else's computer without that person knowing it. People who have these open ports will not be allowed on our network. The alert is harmless when it comes from address: 217.172.170.241 and 69.64.52.243 (our EU and US servers).
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== Can I become an operator in your Chat4All channels? ==
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Operators for our own rooms are appointed by invitation only. To become an operator in someone else's room, you will have to ask there. However, generally asking to become an operator (generally known as 'op-begging') somewhere is considered rude, and may result in getting kicked, or even banned from that chatroom.
  
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== Can I become an IRC-Operator or NetAdmin on Chat4All? ==
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No, and people who ask (or even beg) to become an IRC Operator will not even be considered in case such position comes available. IRCOps are considered by invitation only. To become one, you will need to positively catch our attention; be friendly, helpful to others and be knowledgeable of the workings of IRC and our network in particular. And even then there is no guarantee you will be asked. Just have a good time, enjoy the chat.
  
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*Q: Can I become an operator in your (chat4all) rooms?<br /><br />A: Operators for our own rooms are appointed by invitation only. To become an operator in someone else's room, you will have to ask there. However, generally asking (begging) to become an operator somewhere is considered rude, and may result in you being kicked, or even banned from that chatroom.
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== It takes minutes to get connected, why is that? ==
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You are probably behind a router or a firewall, which is blocking the TCP 113 port which is used for [[IdentD|IdentDaemons]]. Open/forward this port in your router/firewall and you'll find that the access time is vastly improved.
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*Q: Can I become an IRCop/NetAdmin on chat4all?<br /><br />A: No, and people who ask (or even beg) to become an IRCop will not even be considered in case such position comes available. IRCops are considered by invitation only. To become one, you will need to positively catch our attention by being friendly, helping people and be knowledgeable of the workings of our network. And even then there is no guarantee you will be asked. Just have a good time, enjoy the chat.
 
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*Q: Your network is very hard to access. Sometimes it takes minutes to get through! <br /><br />A: You are probably behind a router or a firewall, which is blocking the TCP 113 (IdentD) port. Open this port in your router/firewall and you'll find that the access time is vastly improved.
 
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*Q: May I advertise for my chatroom or IRC server on your network?<br /><br />A: Definitely not. Advertising your chatroom in other chatrooms on our network is rude and not allowed. Would you want others to advertise their chatrooms inside your chatroom? However, there is one exception to this rule, and that is channel #chat4all. This channel is, to a certain extent, created specifically for promotion of your own channel.<br /><br />If you own an IRC server, or you are an IRCop on another IRC server and you advertise (spam) your services on our network, you will risk being permanently banned off our server.
 
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*Q: What is a vhost, and how can I get one? <br /><br />A: A [[vhost]] is used to mask your hostname. We already mask your IP/Hostname to a certain extent, however if you have a registered nickname, you can have it changed in anything you want. Visit the [[vhost]] page for a detailed explanation and how to request one.
 

Revision as of 17:33, 2 December 2010

On this page you can find answers to questions you may have. If the answer to your question is not listed here, then please open a ticket on our support portal.

Generic Questions

Is having a chatroom at Chat4All free?

Yes, having a chatroom at the Chat4All IRC Network is absolutely free! You don't even have to place a banner or put up with advertising. However, having a banner or a short line on your website, indicating that you have your chatroom on our network is more than appreciated. :-)

Why can your applet be used free of charge?

Other applets, such as www.javirc.com are usually not free of charge. Our chatnetwork offers server side access. You can access our network with different kinds of client side software. That software is not created by us, and thus the creator of that software is free to ask money for it. However there are for example previous versions of javirc available which are less pretty, yet free. On the other hand, we do offer a webchat through our site. Also, free of charge.

My firewall software shows an alert every time I enter your network. Why is that?

To keep our network clean of possible hackers, we check certain ports when a client connects to our network. These ports are usually used by people who use (open) proxies to enter the chat through someone else's computer without that person knowing it. People who have these open ports will not be allowed on our network. The alert is harmless when it comes from one of our IRC server addresses:


Can I become an operator in your Chat4All channels?

Operators for our own rooms are appointed by invitation only. To become an operator in someone else's room, you will have to ask there. However, generally asking to become an operator (generally known as 'op-begging') somewhere is considered rude, and may result in getting kicked, or even banned from that chatroom.

Can I become an IRC-Operator or NetAdmin on Chat4All?

No, and people who ask (or even beg) to become an IRC Operator will not even be considered in case such position comes available. IRCOps are considered by invitation only. To become one, you will need to positively catch our attention; be friendly, helpful to others and be knowledgeable of the workings of IRC and our network in particular. And even then there is no guarantee you will be asked. Just have a good time, enjoy the chat.

It takes minutes to get connected, why is that?

You are probably behind a router or a firewall, which is blocking the TCP 113 port which is used for IdentDaemons. Open/forward this port in your router/firewall and you'll find that the access time is vastly improved.

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